ANalytic Process

Heuristic Evaluation of MORE APP

ROLE

Heuristic Evaluation
Analyses & Recommendation

CLIENT

MORE Social App 

PLATFORMS

Mobile
Android

YEAR

2020

Overview

The MORE App is a social media entertainment service that provides users with the ability to connect with the world, view trending news and fun videos from their smartphones. This multi-versatile application has incorporated in it are numerous features that distinguish it from other social media networks in the smartphone industry.  Users can browse through content, share photos, post videos, follow their favorite celebrities, access news media, stay updated with sports news, chat with acquaintances, and lots more. The More App incorporates the features of several entertainment channels in one single repository, accessible at any time by its users. This analyses was focused on enhancing and bringing up the App to design standard based of some set of rules.

Goal

The overall aim of this evaluation is to identify issues of usability on the MORE App evaluated against a set of heuristics and disclose a prioritized list of issues to the developer’s attention. The findings from this inspection will aid the developer to implement an informed change to the MORE App.

Method

The evaluation of the MORE App was executed using the heuristic evaluation usability method, as provided by Jakob Nielsen. This method consists of evaluating a system using several evaluation criteria based on general set rules of thumb and not necessarily specific usability guidelines.

Scope

For this inspection, Jakob Nielsen heuristic for the user interface was referenced as the evaluating criteria, focusing on the primary functions of the MORE App: Signup, Login, getting connected, chatting, searching, notification.

Evaluation Criteria

Heuristics

The criteria used in this evaluation was Jakob Nielsen’s ten general principles for interaction design called the Heuristics

10 Nielson’s Heuristics

Metric System

To appropriately scrutinize the impact of each issue from the inspection, I appraised the severity of the problem in terms of the usability principles and the ease of fix for the issue.

Severity Table

Outcome

This report represents an individual investigative analysis of the MORE App based on Jakob Nelson’s Heuristics. The issues were ranked in order of the severity to and Ease of Fix of the problem. Lastly, only the problem areas where reported as there are areas of the application where heuristics principles were appropriately applied. 

Report Structure

View Final Review Report

bpp prototype